​​AI Confidence ("I", "me", "my") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information I collect, how I use it, and your rights under UK data protection laws (including UK GDPR). If you have any questions about this Privacy Policy, you can contact me at: hello@aiconfidence.co.uk

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1. Who I Am

AI Confidence is a UK-based business providing AI training and support to small business owners. All services are delivered by me, Rebecca Dandy, based in Winkfield, UK. Email: hello@aiconfidence.co.uk

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2. The Data I Collect

I collect and process the following types of personal information:

Identity and Contact Data

Your name, email address, phone number, business name, and any information you provide when you enquire or book a session.

Discovery and Reflection Form Data

Information you share about your business, goals, challenges, and feedback you provide after training.

Session Data

Notes I take during or after our training sessions to help tailor your support.

Technical Data (Website Use)

Your IP address, device type, browser details, and website usage information. This may be collected automatically through cookies or analytics tools.

Communications

Emails or SMS/text messages you send to me.

I do not intentionally collect sensitive personal data. If you choose to share anything sensitive through a form or email, I treat it confidentially.

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3. How I Collect Your Data

I collect your data in the following ways:

• When you complete the website contact form

• When you book a session (through my booking platform)

• When you complete a Google Forms Discovery or Reflection Form

• When you email me

• When you send a text for logistical purposes

• Automatically through cookies or analytics when you use my website

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4. How I Use Your Data

I use your personal data to:

• Respond to enquiries

• Deliver AI training and support

• Prepare for your session using the information you provide

• Send follow-up resources after your training

• Improve my services and website

• Manage bookings and communication

• Comply with legal or financial obligations

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Legal bases I rely on:

• Consent (e.g. for marketing, if you opt in)

• Contract (fulfilling the session you have booked)

• Legitimate interests (e.g. improving services or ensuring website security)

• Legal obligation (e.g. tax and accounting requirements)

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5. How I Store and Protect Your Data

Your data may be stored in:

• Gmail (email communication)

• Google Drive (session notes, forms, and documents)

• Google Forms (Discovery and Reflection Forms)

• My booking system (once selected)

• Wix (website enquiries)

These platforms use encryption and meet UK GDPR requirements.

I do not store personal data on local devices without password protection, and I do not print client data.

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6. How Long I Keep Your Data

I keep personal data only as long as necessary:

• Enquiry emails: up to 2 years

• Booking and session records: up to 6 years (for legal reasons)

• Discovery and Reflection Forms: up to 2 years

• Marketing data (if opted in): until you unsubscribe

You may request deletion unless I am legally required to retain certain information.

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7. Sharing Your Data

I do not sell your data. I may share it with:

• Service providers (e.g., Google, Wix, booking platforms)

• Professional advisers (e.g., accountants)

• Legal or regulatory authorities if required by law

All third-party providers must keep your information secure.

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8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Object to processing

• Request restriction

• Withdraw consent

• Request a portable copy of your data

To exercise these rights, contact me at hello@aiconfidence.co.uk.

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9. Cookies

My website uses cookies to improve performance and understand usage. You can manage cookie preferences through your browser settings. A separate Cookie Policy will be available in the footer.

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10. External Links

My website may contain links to external sites. I am not responsible for their privacy practices. I recommend reviewing each site's privacy policy.

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11. Changes to This Policy

I may update this Privacy Policy from time to time. The latest version will always appear on this page.

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12. Contact

If you have any questions about this Privacy Policy, you can contact me at: hello@aiconfidence.co.uk